The Highest Quality Healthcare

After Sales Service

We provide after sales service for checking Rossmax Products such as Blood Pressure Monitor, Thermometer, Nebulizer, Body Fat Monitor, Scale.

Cypress Medic Sdn Bhd also a Rossmax Authorized Service Center to perform repair and calibration services for Rossmax Products.

Rossmax Authorized Service Center Certificate- Download

Calibration System

We use higher order reference method calibrators and all of our testing and calibration devices are certified by third party to meet the Malaysia Standards MS 2058 edition: 2009 Code of Practise for Good Engineering Maintenance, Management of Active Medical Devices.

Most regulatory agencies suggest recalibration of a unit’s pressure readings but due to the technical constraints, the unit can only be recalibrated by manufacturer via sophisticated equipment.

Rossmax Calpro – For Blood Pressure Monitors (BPM)

Knowing the importance of recalibration to the units and the users, Rossmax devoted 2 years to develop the world’s first mobile calibration system. Simply connect Rossmax BPM to CalPro, with its intuitive operation, now the recalibration is only a matter of seconds. The calibration system developed by Rossmax can check the accuracy of the unit’s pressure reading, recalibrate the BPM device when the reading is out of calibration and check / reset the usage record of the unit. CalPro can also serve as a pressure gauge. The acceptable allowance is within + 3 mm Hg.


Rossmax Thermocal – For All Types Of Thermometers

Accuracy is always the biggest concern of a thermometer user. Rossmax ThermoCal is a portable and convenient device that allows the user to easily check the accuracy of a thermometer in just a few seconds. The innovative design of the adjustable blackbody cavity applies to all three types of Rossmax thermometer products – pen type, ear and forehead thermometer. Thermometer will beep when the measurement is completed. Compare the reading given by the thermometer to the calibration temperature. The acceptable allowance for forehead & ear thermometer is within ±0.2°C. For pencil thermometer is ± 0.1°C.



Rossmax NebTester – For Compressor Nebulizer

The Rossmax Neb Tester is a portable and easy-to-use device that allows the user to quickly check the performance of the pump of a compressor nebulizer. No power source is required for the Neb Tester to operate and the test result is easy to read and interpret. This device is used to simulate the working conditions of the pump when the nebulizer is in operation with a medication cup. For checking the  following performances – Maximum (“free”) Air Flow, Operational Air Flow at particular pressure and Maximum Air Pressure. For the acceptable air flow, NB80 must ≥ 3.0 L/min when pressure at 8.0psi and NB500 must  ≥ 3.5 L/min when pressure at 15.0psi.

Fixed Weight – For Weighing Scales & Body Fat Monitors

All weighing and measuring instruments use for trade need to be verified first before use and re-verified once every twelve months thereafter as stipulated by the Weight and Measures Act 1972 by The Metrology Department Malaysia (MDM). Our technician would use the Fixed Weight which was certified by the Department to check the accuracy of the scales before returning to customers. It is an offence to use weighing or measuring instrument without valid verification or re-verification by MDM. The acceptable allowance below 100kg is o.4kg (+ 400gram) and above 100kg is 0.5kg (+ 500 gram)

Fixed Iron

For any Rossmax product service, kindly send your Rossmax products to your nearest pharmacy which sold Rossmax products or contact our office.


For any enquiries, kindly email to us or contact our office.

Where to Buy

Rossmax products are available at many leading pharmacy. Please visit your nearest pharmacy to have a try for Rossmax.

Please click the pharmacy picture to locate your nearest store


multicare pharmacy




alpro logo new april 2014_b (3)

alpro plus

healthlane pharmacy


georgetown px


constant px




farmasi murni

Farmasi ehsan