The Highest Quality Healthcare

How to Register Product Online

 How to register product online

Steps 1: Visit www.cypressmedic.com.my

Steps 2: Click “Online Registration”

Step 1

Steps 3: Fill in Personal information.

Step 2

Steps 4: Submit warranty by click “Send”

Step 3

 

Serial Number can be found:

For Blood Pressure Monitor

20160704_140912

For thermometer

20160704_141155 20160704_141019 20160704_141101Thank you for cooperation.

 

After Sales Service

We provide after sales service for checking Rossmax Products such as Blood Pressure Monitor, Thermometer, Nebulizer, Body Fat Monitor, Scale.

Cypress Medic Sdn Bhd also a Rossmax Authorized Service Center to perform repair and calibration services for Rossmax Products.

Rossmax Authorized Service Center Certificate- Download

Calibration System

We use higher order reference method calibrators and all of our testing and calibration devices are certified by third party to meet the Malaysia Standards MS 2058 edition: 2009 Code of Practise for Good Engineering Maintenance, Management of Active Medical Devices.

Most regulatory agencies suggest recalibration of a unit’s pressure readings but due to the technical constraints, the unit can only be recalibrated by manufacturer via sophisticated equipment.

Rossmax Calpro – For Blood Pressure Monitors (BPM)

Knowing the importance of recalibration to the units and the users, Rossmax devoted 2 years to develop the world’s first mobile calibration system. Simply connect Rossmax BPM to CalPro, with its intuitive operation, now the recalibration is only a matter of seconds. The calibration system developed by Rossmax can check the accuracy of the unit’s pressure reading, recalibrate the BPM device when the reading is out of calibration and check / reset the usage record of the unit. CalPro can also serve as a pressure gauge. The acceptable allowance is within + 3 mm Hg.

CalPro

Rossmax Thermocal – For All Types Of Thermometers

Accuracy is always the biggest concern of a thermometer user. Rossmax ThermoCal is a portable and convenient device that allows the user to easily check the accuracy of a thermometer in just a few seconds. The innovative design of the adjustable blackbody cavity applies to all three types of Rossmax thermometer products – pen type, ear and forehead thermometer. Thermometer will beep when the measurement is completed. Compare the reading given by the thermometer to the calibration temperature. The acceptable allowance for forehead & ear thermometer is within ±0.2°C. For pencil thermometer is ± 0.1°C.

ThermoCal

 

Rossmax NebTester – For Compressor Nebulizer

The Rossmax Neb Tester is a portable and easy-to-use device that allows the user to quickly check the performance of the pump of a compressor nebulizer. No power source is required for the Neb Tester to operate and the test result is easy to read and interpret. This device is used to simulate the working conditions of the pump when the nebulizer is in operation with a medication cup. For checking the  following performances – Maximum (“free”) Air Flow, Operational Air Flow at particular pressure and Maximum Air Pressure. For the acceptable air flow, NB80 must ≥ 3.0 L/min when pressure at 8.0psi and NB500 must  ≥ 3.5 L/min when pressure at 15.0psi.
NEBtester_PP_002

Fixed Weight – For Weighing Scales & Body Fat Monitors

All weighing and measuring instruments use for trade need to be verified first before use and re-verified once every twelve months thereafter as stipulated by the Weight and Measures Act 1972 by The Metrology Department Malaysia (MDM). Our technician would use the Fixed Weight which was certified by the Department to check the accuracy of the scales before returning to customers. It is an offence to use weighing or measuring instrument without valid verification or re-verification by MDM. The acceptable allowance below 100kg is o.4kg (+ 400gram) and above 100kg is 0.5kg (+ 500 gram)

Fixed Iron
WB101_PP_001
WF260_PP_001

For any Rossmax product service, kindly send your Rossmax products to your nearest pharmacy which sold Rossmax products or contact our office.

 

For any enquiries, kindly email to us or contact our office.

Where to Buy

Rossmax products are available at many leading pharmacy. Please visit your nearest pharmacy to have a try for Rossmax.

Please click the pharmacy picture to locate your nearest store

caring

multicare pharmacy

RedCap

 

Alphacom

alpro logo new april 2014_b (3)

alpro plus

healthlane pharmacy

 

georgetown px

 

constant px

 

vitacare

Amway

farmasi murni

Farmasi ehsan

Maybank Treats Fair 2015 – Rossmax

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IMG-20150611-WA0007 

Maybank Treats Fair 2015, Malaysia largest one stop redemption fair, which happened last week from 11th June to 14th June ended with good response for Rossmax! Although this is the first year for Rossmax, we managed to receive good response from Maybank cardholders either through point redemption or credit card purchases.

 

New ruling applies to blood pressure monitors, thermometers, nebulizers, stethoscopes, sphygmomanometers and other devices

WEF 1st July 2013, all medical devices will need to be registered within 2 years inline with the Medical Device Regulation 2012. As stipulated under Medical Device Act 2012 (Act 737), the act is to ensure all medical devices in the country are in compliance with safety and performance requirements. Medical equipment that need to be registered ranging from sophisticated clinical medical equipment to home-use medical devices and accessories, such as MRI and CT Scanner, blood pressure monitors, thermometers, nebulizers, stethoscopes, sphygmomanometers, to easily obtained bandages, condoms, etc.

The medical devices had been divided into four risk categories – low, medium, high to medium and high. Under Act 737, all medical device establishments will be given a 1 year transition period, starting 1st July 2013, to apply for licensing with the authority. The establishment licensing initiative covers manufacturers, authorized representatives of foreign manufacturers, importers and distributors.